Booking Terms & Condition
Manakamana Treks and Expedition Pvt. Ltd, is established under the act of Nepal Government. We operate Trek and tour in Nepal, Tibet and Bhutan. We accept your bookings following terms and conditions.
1. Acceptance of booking:
We accept your booking by written email, letter or other any convenient mailing system. When we have confirmed your booking of any tour, a valid passport copy is required at the time of tour booking.
2. Deposit requirement:
Payments can be made by wire transfer, credit card system etc. Bank service charge and credit card charges should be paid by clients at the time of deposit/ payment. 30% of total tour cost should be deposited into our bank account for the necessary reservation with including flight, permit and hotel booking, etc.
3. Confirmation voucher:
When trip advance amount receive from you, we send you final confirmation voucher by convenient mail.
4. Balance payment:
The remaining of tour amount can be made at our office, when you arrive in Kathmandu, Nepal or you can be sent by bank transferred or credit card system. If anyone does not make the full payment prior to commence trip, we reserve right to cancel the trip.
5. Travel Insurance:
Travel insurance can be made by clients. We suggest that clients insured themselves against a comprehensive claim policy. In the insurance policy, it should be covered adequate protection for the entire tour duration such as medical expenses, personal injury, accidents, repatriation expenses, helicopter evacuation, loss of goods, etc.
6. Passport and visa:
you should carry a valid passport with obtained all of the appropriate visas and all the necessary documents to entry countries which you will visit during your trip. Your passport must be valid more than 06 months beyond the duration of the trip.
We suggest you to carry at least six copies passport size photographs.
8. Guaranteed trip departure:
Our Trek and tours are guaranteed to depart once they have one fully paid, if we can have very small groups, even a single person.
For any bookings can be accepted within 10 days prior to commence tour. If there is required any other additional charges, it must be paid by clients.
10. Guide/ staff:
While operating any kinds of tours, we prefer local guide and proters will be in our team because it creates employment opportunity among local groups. We encourage our groups to buy the local products produced by the local community than any other product. And we also focus on using the local, restaurant, coffee shop established by the local community.
11. Changes by client:
If you wish to make any changes on your confirmed tour plan, you should have to inform us in written as soon as possible. We are glad to assist you in this subject, if it is possible.
12. Tour cancellation Policy:
Trip cancellation must be sent at our office by the clients in written. It will be effective, when we have received written mail by client. If you cancel the trip, money lose as follows:
25 days before trip departure, 35% of the total tour cost.For Bhutan and Tibet tour
15 days before trip departure, 40% of the total tour cost.For Bhutan and Tibe ttour
07 days before trip departure, 100% of the total tour cost or no show. Bhutan and Tibe tour
FOR NEPAL TOUR 25 days before trip departure 35% of the total tour cost.
" Covid -19 Any bookings placed from the March 15th 2020 that are subsequently effected covid -19 or similar pandemic leding to the cancellation of trips. we will offer all the participants credit voucher for future tours before December 31 2024"
"You keep the money you paid as a credit and is an alternative to cancelling your existing booking (which may trigger cancellation costs according to Manakamana Treks & Expedition P. Ltd.’s Terms & Conditions)."
13. Risk and Liabilities:
We are assured you to make your trip very smooth and pleasant. However, entire tours in Nepal, Bhutan and Tibet are conducted strictly under the rules and regulation.
Manakmana treks and Expedition Pvt. Ltd. or its agents shall not be responsible for any changes in the itinerary due to unforeseen circumstances such as government restriction, land slide, road blockage, flood, snow, natural disaster and political unrest, cancellation the flight due to bad weather and technical problems, delay, sickness, accident, etc. Any additional expenses arising, it must be borne by client on the spot.